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Customer Support
 
Three ways to receive help

1
Frequently Asked Questions (FAQs)
Receive alerts about flight delays and more – via phone calls, text messages, or
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Top 10 FAQs
  1. How do I change or cancel my airline ticket?
  2. How can I see my reservations, and view or change my profile?
  3. What are Ticket Terms and Conditions?
  4. Do I have a seat assignment when I book a flight?
  5. What is OrbitzTLC?
  6. Can I cancel my hotel reservation online?
  7. Is there a time limit on changing a flight?
  8. How do I get my travel documents sent to my e-mail address?
  9. What documents do I need to go through airport security?
  10. How do I change or cancel a non-prepaid hotel reservation?
2
E-mail your questions
The OrbitzTLC Center can take care of most requests and questions via e-mail. We'll try our best to get back to you within three hours. If you need to change, cancel or book reservations or you need price quotes, please call us.
*Your e-mail address
*Confirm your e-mail address
*Select topic
*Your question

Please avoid placing detailed personal data and credit card
information in the email request.
3
Call us
If you require immediate assistance, please call us at 1-888-656-4546, or 001-312-416-0018 from outside of the US. The estimated wait time to speak to an OrbitzTLC Representative is approximately 2 minutes.

Our Customer Service Center is open 24 hours a day, 7 days a week.

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